Question 1

How does PamperWay work?

Accepted Answer

Simply choose your desired service, pick a convenient date and time, and one of our certified professionals will arrive at your doorstep with all the necessary equipment and premium products.

Question 2

Are your stylists certified?

Accepted Answer

Absolutely. All PamperWay professionals are certified, background-verified, and have a minimum of 3 years of experience. They undergo rigorous training and quality assessments.

Question 3

What products do you use?

Accepted Answer

We use only premium, internationally recognized brands. Our products are hypoallergenic and suited for all skin types. You can request specific brands during booking.

Question 4

Can I cancel or reschedule?

Accepted Answer

Yes, you can cancel or reschedule for free up to 4 hours before your appointment. Late cancellations may incur a nominal fee.

Question 5

Which areas do you serve?

Accepted Answer

We currently serve all major metropolitan areas. Enter your pincode during booking to check availability in your area.

Question 6

How long does a typical session last?

Accepted Answer

Session duration varies by service — from 15 minutes for threading to 90 minutes for bridal makeup. Exact durations are shown during booking.

Question 7

Do you offer packages for events?

Accepted Answer

Yes! We offer custom packages for weddings, parties, and corporate events. Contact our concierge team for personalized event packages.

Question 8

What safety measures do you follow?

Accepted Answer

Our professionals follow strict hygiene protocols — sanitized equipment, disposable accessories, and fresh products for every session. Your safety is our top priority.

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