Information We Collect
We collect information you provide directly to us when you create an account, book a service, or contact our team. This includes your name, email address, phone number, service address, and payment information. We also automatically collect certain technical information when you use our website, including your IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, to process bookings and payments, to send you appointment confirmations and reminders, to respond to your inquiries, and to personalise your experience. We may also use your information to send you marketing communications, which you can opt out of at any time.
Sharing Your Information
We share your information only with our certified professionals who need it to fulfil your booking. We never sell your personal information to third parties. We may share aggregated, anonymised data for analytics and business intelligence purposes.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. All payment information is encrypted using SSL technology and processed through PCI-compliant payment gateways.
Cookies and Tracking
We use cookies and similar tracking technologies to remember your preferences, analyse site traffic, and improve user experience. You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of our website.
Your Rights
You have the right to access, update, or delete your personal information at any time. You can also opt out of marketing communications, request a copy of your data, or ask us to restrict processing. To exercise these rights, please contact us at hello@pamperway.com.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our practices, please contact us at hello@pamperway.com or call +91 98765 43210.